Contact us

If you have questions and you cannot find the answer on our website, you are welcome to contact us.

  • Answer general questions about applicable rules for assignments to estate agents.

  • Answer questions regarding whether an estate agent or agency is registered, has been reported or subjected to disciplinary action.

  • Answer questions regarding the formal requirements for becoming a registered estate agent or agency.

  • Answer questions concerning FMI.

  • Answer questions regarding an estate agent’s or agency's registration and the annual fee.

  • Giving advice in individual cases, i.e. say whether an estate agent acted correctly or incorrectly in a certain situation or what actions you should take.

  • Review documents or interpret agreements.

  • Provide study guidance or answer other questions regarding educational programmes for becoming an estate agent.

  • Answer whether the content of a specific course covers what is stated in the training requirements.

  • Give advance notification of whether a person will be registered as an estate agent or not.

  • Settle claims for damages.

  • If you have an ongoing matter.

  • If you have an ongoing matter with us and have been assigned an administrator, you should always contact them first.

Send an email


For general questions, call +46 (0)10-490 01 80. Phone hours may vary and will be indicated by the answering machine.

If you wish to speak to a specific member of staff, or wish to access public documents, call +46 (0)10-490 01 00 to reach our switchboard.

Send a letter

Box 5045
SE-650 05 Karlstad

Visit our office

Våxnäsgatan 10, Karlstad, Sweden

Senast uppdaterad 2021-08-05