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Answer general questions about applicable rules for assignments to estate agents.

Answer questions regarding whether an estate agent or agency is registered, has been reported or subjected to disciplinary action.

Answer questions regarding the formal requirements for becoming a registered estate agent or agency.

Answer questions concerning FMI.

Answer questions regarding an estate agent’s or agency's registration and the annual fee.

Giving advice in individual cases, i.e. say whether an estate agent acted correctly or incorrectly in a certain situation or what actions you should take.

Review documents or interpret agreements.

Provide study guidance or answer other questions regarding educational programmes for becoming an estate agent.

Answer whether the content of a specific course covers what is stated in the training requirements.

Give advance notification of whether a person will be registered as an estate agent or not.

Settle claims for damages.

If you have an ongoing matter.

If you have an ongoing matter with us and have been assigned an administrator, you should always contact them first.